Frequently Asked Questions

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What is ContactBook?

ContactBook is a cloud-based contact management system that allows users to store, organize, and share contact information with their team. It’s designed to provide easy access to contacts from anywhere, ensuring efficient collaboration.

How do I create an account on ContactBook?

You can create an account by visiting the ContactBook website or app and signing up with your email. Some platforms may also allow sign-up via third-party services like Google or Microsoft accounts. Book a demo with us

Can I share my contacts with my team?

Yes, ContactBook is designed for collaboration. You can share contact lists with team members and manage access permissions to control who can view, edit, or manage the contacts.

How do I organize contacts in ContactBook?

Contacts can be organized using tags, groups, or categories. You can also create custom fields to tailor the contact details to your needs.

What are custom tags, and how can I use them?

Custom tags allow you to categorize your contacts based on specific criteria, such as expertise, location, or relationship type. This helps you filter and search through your contacts more efficiently.

Is there a mobile app for ContactBook?

Yes, ContactBook is available as a mobile app for both Android and iOS. You can manage your contacts on the go, ensuring you have access to all your important information wherever you are. Download the app from the Google Play Store or the Apple App Store.

Can I sync ContactBook with my Google Contacts?

Yes, ContactBook offers seamless integration with Google Contacts, allowing you to keep your contact information up-to-date across platforms.

What is the ContactBook Contact Extractor Chrome extension?

The ContactBook Contact Extractor is a Chrome extension that helps you extract contact details from Gmail, LinkedIn, Twitter, Instagram, and other platforms directly into your ContactBook account, simplifying contact management.

How do I cancel my ContactBook subscription?

You can cancel your subscription at any time through your account settings. If you encounter any issues, our support team is here to assist you.

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What is your refund policy?

Once you sign up for our service, we'll give you a 14-day free trial. You won't be charged during the free trial. You can cancel your subscription within 14 days and you won't be charged. Once you are charged after 14 days, if you decide to cancel, you won't be charged for next invoice. You will not get a refund on your current subscription.

What happens if I cancel?

You're free to cancel at anytime! When you do, your current plan will last until the end of your billing cycle.

What payment methods do you accept?

We use Stripe for payments and it accept all major payment methods! Let us know if you have concerns on this.

What if I have multiple Spaces?

Payment is per Space, meaning each Space requires an individual upgrade.

How does pricing work per user?

Each our plan is based on per user. Users are counted as the number of users you want to keep shared contacts with. If you are planning to share contacts with 9 other users, you will need to purchase a plan for 10 users.

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